Key Takeaways
- Keep proof of purchase.
- Document the defect before repair.
- Use the dedicated airbed policy for current terms.
In This Guide
Prepare The Basics
Have the order number, proof of purchase, exact configuration and a clear description of the problem. Photos may be requested for a warranty review.
Current Airbed Warranty
The dedicated returns/warranty page currently states a one-year limited warranty against manufacturing defects for the original purchaser with proof of purchase, subject to exclusions.
Avoid Conflicting Generic Copy
Some merchant collection copy references broader mattress-style trial/warranty terms. For airbeds, use the dedicated airbed returns/warranty page and confirm terms directly with support.
Frequently Asked Questions
How Do I Contact King Koil Airbeds?
The current support pages list 877-291-1127 and service@kingkoilairbeds.com.
What Should I Send With A Claim?
The current policy asks for order information, a description of the defect and photos if available.
Related Guides
How We Keep This Guide Current
We review changing product specifications and merchant policies against current primary sources. Where manufacturer pages conflict, we identify the conflict rather than inventing a reconciliation. Last editorial review: September 2026.